General Troubleshooting

Deploying as a Cloud Foundry Application

See the custom troubleshooting guide here.

Usernames appear as long random characters when connected to IBM Cloud

Problem

Connecting to an IBM Cloud with the address https://api.<custom region>.bluemix.net avoids a proxy, https://mccp.<custom region>.bluemix.net, that IBM tools use to flesh out users with their username. This results in a missing username field, which we fill with the user's guid instead.

Solution

Unregister the IBM Cloud endpoint that contains the address https://api.<custom region>.bluemix.net and register again with the address https://mccp.<custom region>.bluemix.net